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Partnership and Business Development Lead

At BiblioCommons, we’ve always said that a better catalog was just the beginning. Over the last 10 years, in addition to building an online library catalog unlike any other, we’ve developed a full suite of integrated services based on extensive and ongoing patron research, and designed to quickly leverage new opportunities on the web for public libraries.

Now, with an amazing group of libraries collaborating across the BiblioCommons platform, the potential is greater than we had imagined. There’s tremendous power in libraries collectively – sharing content, expertise, community, and best practices, and collaborating to broaden and deepen community engagement.

BiblioCommons is looking for someone who thrives on the challenge of encouraging others to join in this shared effort – to see the benefits of working collaboratively rather than individually. We’re not selling features. We’re selling the capacity of libraries to be so much more, and for the library’s digital space to be as rich, valued, and inspiring as the great physical library spaces.

How you’ll make an impact:

  • Continue to build the network of libraries utilizing the BiblioCommons platform
  • Initiate conversations and build long term relationships (you can’t be shy!)
  • Help libraries understand how BiblioCommons tools can support their priorities through conversations, demonstrations, and other information sharing
  • Help libraries consider and build a business case for adopting our services, based on our past experiences with other libraries
  • Bring feedback from the field to the product teams in order to continue to improve and enhance our services

What we’re looking for:

Strong listening skills: As we initiate discussions around libraries’ strategic goals and priorities, it’s vital to be able to listen to the community of librarians and to library and civic leaders of various backgrounds.

Amazing communication skills: In addition to being a good listener, we need a team member who naturally speaks and writes in a smart, friendly, straight-forward, and authentic voice.  

Creativity: In order to come up with solutions to challenges libraries face, the candidate needs to be creative. We want to help libraries see how their own strategic goals might be better achieved via a collaborative platform, and to help build the business case for local government managers and key decision makers that may be less familiar with the transformative power of digital opportunities.

Strong organizational skills: Plan to accurately document potential partnerships, track communications with libraries, and to provide internal, partnership-related forecasting reports.

Resilience: The library world doesn’t always turn on a dime, and we need someone who will be persistent and patient and to develop and maintain relationships over time while remaining confident and positive.

Curiosity: We want to work with a team member who is excited by new technology-based opportunities–not just for libraries, but for education, and to society as a whole. Being curious about technology is a must have, and we expect our team members to be always reading, trying out new services, and questioning.

Super-savviness with software: Not only will this team member be well-educated on all our services and to stay up to date on our ever-evolving suite of services, but this team member will have or will quickly develop a good grasp on the full range of library software options on the market and available via open source. Additionally, we expect team members to keep their eyes and ears open for new library-related technology and software that is being developed outside of the library space.

Teamwork and Collaboration: We definitely want a team member who can charge ahead individually. But equally important is the ability to recognize when and how to leverage the team around you.

Research: Strong research skills are a must as the team member will need to efficiently research key details about public libraries, their communities, and their changing environment on a weekly if not daily basis and be prepared for conversations and demonstrations.

Recognition that our services aren’t for everyone: We don’t want to try to persuade libraries to join our platform if our services aren’t a good fit. Additionally, our partnerships are never about special deals or haggling. We provide transparent, open pricing and standard contracts.

Bonus Points for:

Library experience: Experience working with or in libraries would be ideal, but at a minimum, we’re looking for someone who has experience in serving the public mission of libraries, even if not formally within a library organization, and who understands how libraries work and the challenges libraries face.

BiblioCommons experience: Experience using BiblioCommons software as a librarian or patron of a library using BiblioCore. If you love the software as a user, we would love for you to join the team to encourage other libraries to subscribe and join the community of fantastic libraries using BiblioCommons services.

BiblioCommons is an equal opportunity employer. Accommodations are available upon request to support your participation during all stages of the recruitment process. 

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